Samenvatting

In striving for an excellent position regarding competitors in all aspects of management and operations, organizations benefit from establishing strategic cooperations. With allies they can be more successful in surviving the hyper competition. From this survey we derived the frequency, importance and effect of instruments also regarding the organization’s collaborative maturity. The results give food to the assumption that the application of ‘hard’ Continuous Improvement tools (CI) and techniques are of more relevance in achieving the goals of cooperation than ‘soft’ CI-tools.