Samenvatting

Background: Despite the large availability of caregivers, there are no standardized care pathways for
patients with acne. This increases the risk of ineffective care and unnecessary medicalizing. To better
understand how to provide effective, efficient, and patient-satisfying care, it is necessary to gain
insights into the patient journey through acne healthcare services.
Objective: To explore the patient journeys, assessed by a series of consecutive steps through
acne healthcare.
Methods: A cross-sectional survey was conducted among Dutch individuals with acne.
Results: A total of 371 respondents completed the questionnaire. Data revealed 58 different pathways
through acne healthcare services. Patient with severe acne had a stronger tendency to seek professional
care than those with mild acne (p