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Decision factors for outsourcing On-premise Applications of institutions for higher education.

Open access

Decision factors for outsourcing On-premise Applications of institutions for higher education.

Open access

Samenvatting

In Dutch higher education institutions, IT outsourcing (ITO) is becoming more common. New applications nowadays are executed from the ‘cloud’. But what to do with on premise applications? Can they also be outsourced? If so, what factors does a higher education institution have to consider when making the ITO decision of their on-premise applications?
This research starts with finding the factors that are already known in existing ITO literature (in different contexts). Then, these decision factors are validated in four explorative interviews before surveying the factors within a higher education context.
In total, fourteen factors are deemed to be important for Dutch higher education institutions. Based upon the survey responses by Dutch IT decision makers, a hierarchy exist in these fourteen factors. Also, this research suggest a relationship between outsourcing decision factors and the sourcing models. Additionally, outsourcing objectives seem to influence this relationship.

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OrganisatieHogeschool Utrecht
AfdelingKenniscentrum Digital Business & Media
Kenniscentrum Economisch Sterke en Creatieve Stad
LectoraatProcesinnovatie en informatiesystemen
Gepubliceerd inJournal of Higher education Theiry and practice vol Vol. 19, Uitgave: 3, Pagina's: 99-117
Datum2019-07-05
TypeArtikel
TaalEngels

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