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Citizen participation: a research into the related internal communication in the Municipality of Groningen

Rechten: Alle rechten voorbehouden

Citizen participation: a research into the related internal communication in the Municipality of Groningen

Rechten: Alle rechten voorbehouden

Samenvatting

This report focuses on the internal communication of the municipality of Groningen, regarding the transition towards Gebiedsgericht Werken. Gebiedsgericht Werken is the term under which the organisation’s efforts to become a facilitator of citizen initiatives, and to facilitate citizen participatory governance, fall.
The transition started in 2014 and was mainly fuelled by the necessity to rebuild the relationship between the municipality and its citizens. This relationship had gradually worsened, as citizens increasingly felt misrepresented by their government and disconnected from local policy and decision making processes.
The client’s problem relating to this research project is that according to them (the communication service department) the transition towards Gebiedsgericht Werken so far is not going according to plan. The organisation is in need of an overview of the current state of affairs in relation to the goals set in the legislative program for Gebiedsgericht Werken, so that the role of the department in supporting the transition may become clearer.
The research objective is to come up with recommendations for improving the internal communication of Gebiedsgericht Werken to the communication service department of the municipality of Groningen,

Toon meer
OrganisatieHanzehogeschool Groningen
OpleidingInternational Communication
AfdelingInstituut voor Communicatie & Media (tot 20 oktober 2017)
Jaar2016
TypeBachelor
TaalEngels

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